Incident Triage Board

A compact review surface for queue order, ownership, and the next repair move.

Snapshot

18open incidents

3customer-impacting

42 minmedian age

Queue	Owner	Oldest	Exit check
New	Live site	36 min	First responder assigned
Investigating	Platform	2 h	Repro and trace attached
Fixed	Release	4 h	Patch verified in canary

Commentable board

New

API saturation

Sev 2 - owner: gateway - impact: 8 regions

Checkout timeouts

Sev 1 - owner: commerce - impact: paid users

Schema drift alert

Sev 3 - owner: data - impact: reports delayed

Investigating

Auth retries

Sev 2 - owner: identity - trace: retry storm

Worker lag

Sev 3 - owner: jobs - trace: queue depth

Fixed

Cache patch

Sev 2 - owner: platform - verified in canary

Log sampling restored

Sev 3 - owner: observability - rolled out

Queue counts

Open incidents by queue and severity.

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